Shipping policy

Effective Date: July 19, 2026

Thank you for shopping with Naomi’s Fashions. This Shipping & Delivery Policy explains where we deliver, shipping costs, order-processing times, estimated delivery times, tracking, address changes, delivery delays, and other important information concerning your order.

By placing an order through our website, you agree to the terms outlined in this policy.

1. SHIPPING DESTINATIONS

Naomi’s Fashions currently ships online orders only to valid residential and commercial addresses within the United States.

At this time, we do not offer international shipping.

Orders submitted with a delivery address outside the United States may be declined or canceled.

2. SHIPPING COST

Naomi’s Fashions provides free standard shipping on eligible orders delivered within the United States.

Customers will be able to review all applicable order charges before completing checkout.

Any expedited or optional delivery service, when available, will be displayed separately at checkout.

3. ORDER PROCESSING TIME

Orders are normally processed within:

1–3 business days

Processing begins after:

  • The order has been successfully submitted
  • Payment has been authorized
  • The delivery address has been confirmed
  • Any required fraud or security review has been completed

Processing time is separate from carrier transit time.

4. BUSINESS DAYS

For order-processing and delivery calculations, business days are:

Monday through Saturday

5. ORDER CUT-OFF TIME

Our daily order cut-off time is:

3:00 PM Eastern Time

Orders placed after the cut-off time may begin processing on the following business day.

6. ESTIMATED TRANSIT TIME

After an order has been dispatched, standard delivery generally takes:

6–12 business days

Transit time begins when the carrier takes possession of the package, not when the order is initially placed.

7. TOTAL ESTIMATED DELIVERY TIME

The total estimated delivery period is:

7–15 business days from the date of order confirmation

This estimate includes:

  • Processing time: 1–3 business days
  • Transit time: 6–12 business days

Delivery dates are estimates and are not guaranteed unless Naomi’s Fashions expressly confirms a guaranteed service in writing.

8. ORDER CONFIRMATION

After successfully placing an order, customers should receive an order-confirmation email.

The confirmation email may contain:

  • Order number
  • Product details
  • Selected size, color, and quantity
  • Billing and delivery address
  • Payment summary
  • Applicable delivery information

Please review the confirmation carefully and contact us promptly if any information is incorrect.

For assistance, email support@naomisfashions.shop.

9. ORDER PREPARATION

Products are prepared for fulfilment after payment and order confirmation.

Product availability may vary by item, size, color, and selected option. Displaying a product on our website does not necessarily mean every variation is available for immediate dispatch.

If an item becomes unavailable after an order is placed, we will contact the customer with available options, which may include:

  • Waiting for the product to become available
  • Selecting an alternative item
  • Canceling the unavailable item
  • Receiving an applicable refund

10. SHIPPING CONFIRMATION AND TRACKING

When tracking is available, customers will receive a shipping-confirmation email after the order has been dispatched.

The email may include:

  • Carrier information
  • Tracking number
  • Tracking link
  • Shipment status
  • Estimated delivery information

Tracking activity may take up to 24–48 hours to appear after the carrier receives the package.

For tracking assistance, contact support@naomisfashions.shop.

11. DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address at checkout.

The address should include:

  • Recipient’s full name
  • Street address
  • Apartment, suite, building, or unit number
  • City
  • State
  • ZIP code
  • Valid telephone number where requested

Naomi’s Fashions is not responsible for delays resulting from incomplete or inaccurate information supplied by the customer, except where applicable law requires otherwise.

12. P.O. BOXES

Delivery to P.O. boxes may not be available for all products, orders, or carriers.

A valid residential or commercial street address is recommended.

If a carrier cannot deliver to the provided P.O. box, we may contact the customer to request an alternative address.

13. ADDRESS CHANGES

Address-change requests must be submitted as soon as possible by emailing:

support@naomisfashions.shop

Include:

  • Full name
  • Order number
  • Original delivery address
  • Requested new delivery address

We cannot guarantee an address change after an order has entered processing or has been dispatched.

Once a package has been transferred to the carrier, the carrier may restrict or refuse address changes.

14. MULTIPLE-ITEM ORDERS

Products from the same order may occasionally be:

  • Prepared separately
  • Shipped in separate packages
  • Dispatched at different times
  • Delivered on different dates

When available, separate tracking information will be provided for each shipment.

Receiving one package does not necessarily mean that the remaining items are missing.

15. DELIVERY DELAYS

Delivery may be delayed due to circumstances outside our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Carrier disruption
  • Transportation delays
  • High seasonal order volumes
  • Public emergencies
  • Federal holidays
  • Incorrect or incomplete addresses
  • Security or fraud-review requirements
  • Events affecting fulfilment operations

When we become aware of a significant delay, we will make reasonable efforts to provide updated information.

If we cannot ship within the time originally stated, we may contact the customer to request consent to a revised shipping date or offer cancellation and an applicable refund. U.S. federal rules require online sellers to have a reasonable basis for advertised shipping times and to offer delay consent or a refund when an order cannot be shipped as promised.

16. MISSED DELIVERY ATTEMPTS

The carrier may:

  • Attempt redelivery
  • Leave delivery instructions
  • Hold the package at a collection location
  • Return the package to the sender

Customers are responsible for following the carrier’s instructions and collecting packages within any stated holding period.

17. PACKAGES MARKED AS DELIVERED

If tracking shows that a package was delivered but you cannot locate it:

  1. Check the delivery address on your order confirmation.
  2. Check around the property, entrance, reception, mailroom, or other safe location.
  3. Ask household members, neighbors, building management, or reception staff.
  4. Allow up to 24 hours, as some carriers may update tracking shortly before final delivery.
  5. Contact the carrier using the tracking number.
  6. Contact Naomi’s Fashions if the package remains missing.

Email support@naomisfashions.shop with your order number and tracking information.

18. LOST PACKAGES

A package may need to meet the carrier’s investigation requirements before it can be officially considered lost.

If a shipment appears lost, contact:

support@naomisfashions.shop

Please provide:

  • Customer name
  • Order number
  • Delivery address
  • Tracking number
  • Description of the issue

We will review the available information and may open an investigation with the carrier.

Depending on the investigation result and applicable circumstances, the resolution may include:

  • Replacement
  • Store credit, where accepted
  • Refund
  • Another appropriate solution

19. DAMAGED PACKAGES

If an order arrives visibly damaged:

  • Photograph the outer packaging
  • Photograph the shipping label
  • Photograph the damaged product
  • Retain the packaging until the issue is reviewed
  • Contact us promptly after delivery

Send the information to support@naomisfashions.shop.

Do not discard the packaging before receiving further instructions, as the carrier may require it during an investigation.

20. INCORRECT ITEMS

If you receive an incorrect product, size, color, or quantity, contact us promptly at:

support@naomisfashions.shop

Include:

  • Order number
  • Description of the item ordered
  • Description of the item received
  • Clear photographs of the product
  • Photograph of the packaging or product label

We will review the issue and provide appropriate instructions.

21. RETURNED-TO-SENDER PACKAGES

A shipment may be returned to Naomi’s Fashions because of:

  • Incorrect or incomplete address
  • Failed delivery attempts
  • Refusal of delivery
  • Unclaimed package
  • Carrier access restrictions
  • Invalid recipient information

If an order is returned to the sender, contact support@naomisfashions.shop.

Additional shipping charges may apply when redelivery is requested because of incorrect customer-provided information, except where the return was caused by our error or applicable law requires otherwise.

22. DELIVERY REFUSAL

Customers should not refuse a shipment as a substitute for following our approved return procedure.

Refusing delivery may:

  • Delay the return
  • Prevent accurate package identification
  • Cause additional carrier charges
  • Delay any applicable refund

Please contact support@naomisfashions.shop before refusing or returning a package.

23. ORDER CHANGES AND CANCELLATIONS

Order-change or cancellation requests should be submitted immediately after the order is placed.

Email:

support@naomisfashions.shop

Include your full name, order number, and requested change.

We cannot guarantee cancellation or modification after an order has entered processing or has been dispatched.

Once an order has shipped, it must generally be handled according to our Return & Refund Policy.

24. SHIPPING CHARGE REFUNDS

Because standard U.S. shipping is currently provided free of charge, there is normally no original standard shipping fee to refund.

Optional expedited, special-handling, or other additional delivery charges may be non-refundable once the relevant service has been performed, except where:

  • The order was canceled before dispatch
  • Naomi’s Fashions made an error
  • The service was not provided as promised
  • Applicable law requires a refund

25. DELIVERY RESPONSIBILITY

Risk of loss is handled according to applicable law and the circumstances of the order.

A carrier tracking update alone may not resolve every delivery dispute. Where an order is significantly delayed, lost, damaged, or not delivered, contact us so we can review the matter and work with the carrier where appropriate.

Nothing in this policy limits any non-waivable consumer rights available under applicable law.

26. FRAUD AND SECURITY REVIEW

Some orders may require additional review before shipment to protect customers and our business against:

  • Unauthorized transactions
  • Payment fraud
  • Identity theft
  • Address discrepancies
  • Unusual purchasing activity

We may contact the customer for additional confirmation.

Orders that cannot be reasonably verified may be delayed or canceled, with any applicable payment returned to the original payment method.

27. RELATED POLICIES

Please also review the following policies:

28. CONTACT INFORMATION

For shipping, tracking, address, delivery, or order-related questions, contact:

Shop Name: Naomi's Fashions

Email: support@naomisfashions.shop

Phone: +1 813-735-5086

Address: 7103 N Nebraska Ave, Tampa, FL 33604, United States

Business Hours: Monday–Saturday: 10:00 AM–6:00 PM | Sunday: Closed